Frequently Asked Questions

Common questions about Coinz for customers and business teams.

How do customers earn Coinz?

Customers can earn Coinz at participating stores by tapping, scanning QR codes, or completing eligible purchases.

Where can customers redeem Coinz?

Coinz can be redeemed through participating brand giftcards and in-app redemption options where available.

Can businesses create custom tiers?

Yes. Businesses can create customized tier rules using spend, visit frequency, campaign participation, and other criteria.

Does Coinz support analytics?

Yes. Coinz provides dashboards for retention, customer distribution, campaign impact, and redemption performance.